Privacy Policy
At PetalsIron, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your personal data. We are committed to protecting your privacy and handling your data with care and transparency.
Last updated: January 22, 2025
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you visit our website.
Information You Provide
When you interact with our website or services, you may provide us with:
- Contact Information: Name, email address, and any other details you include when filling out forms or contacting us
- Communication Content: Messages, inquiries, and feedback you send through our contact forms or email
- Account Information: If you create an account, we collect login credentials and profile information
- Business Information: Details about your business, industry, and marketing needs shared during consultations
Automatically Collected Information
When you visit our website, we may automatically collect:
- Usage Data: Pages visited, time spent on pages, links clicked, and browsing patterns
- Device Information: Browser type, operating system, device type, and screen resolution
- Technical Data: IP address, approximate location based on IP, and referring website
- Cookies and Similar Technologies: Data collected through cookies as described in our Cookie Policy
How We Use Your Information
We use the information we collect for the following purposes:
Providing Our Services
To respond to your inquiries, provide consultations, deliver our marketing services, and fulfill our contractual obligations to you.
Communication
To send you updates, respond to your questions, provide customer support, and share relevant information about our services.
Website Improvement
To analyze how visitors use our website, improve functionality, enhance user experience, and optimize our content.
Marketing and Analytics
To understand our audience better, measure the effectiveness of our marketing efforts, and provide relevant information about our services (only with your consent where required).
Legal Compliance
To comply with legal obligations, enforce our terms, protect our rights, and respond to legal requests.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given explicit consent for specific processing activities
- Contract Performance: When processing is necessary to provide services you have requested
- Legitimate Interests: When we have legitimate business interests that do not override your privacy rights
- Legal Obligations: When we must process data to comply with laws and regulations
How We Share Your Information
We do not sell your personal information. We may share your data in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our website and deliver our services:
- Web hosting and infrastructure providers
- Email delivery and communication platforms
- Analytics and performance monitoring services
- CRM and marketing automation platforms
These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our terms and policies
Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption: We use encryption to protect data in transit and at rest
- Access Controls: Only authorized personnel have access to personal data
- Regular Monitoring: We monitor our systems for security threats and vulnerabilities
- Secure Infrastructure: Our hosting providers maintain industry-standard security practices
- Breach Response: We have procedures to detect, respond to, and notify you of data breaches
While we take security seriously, no method of transmission or storage is completely secure. We cannot guarantee absolute security but continuously work to protect your data.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact Form Data: Retained for up to two years after your last interaction with us
- Client Data: Retained for the duration of our business relationship and up to seven years afterward for legal and accounting purposes
- Analytics Data: Typically retained for 26 months or as configured in our analytics tools
- Marketing Data: Retained until you unsubscribe or request deletion
After the retention period expires, we securely delete or anonymize your data.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
You have the following rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can request that we correct inaccurate or incomplete data.
Right to Erasure
You can request that we delete your personal data in certain circumstances.
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format.
Right to Object
You can object to processing based on legitimate interests or for marketing purposes.
Right to Restrict Processing
You can request that we limit how we use your data in certain situations.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw it at any time.
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly and in accordance with applicable data protection laws.
Children's Privacy
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by updating the date at the top of this policy and, where appropriate, providing additional notice on our website or via email.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our contact page. We will respond to your inquiry as soon as possible, typically within 30 days.
Contact Us